Apple offers replacements for iPhone Duo display problems
Technology · First reported 26 Oct, 16:51 · Updated 07:58
Apple says an inner-display issue affects a small number of iPhone Duo handsets and advises affected owners to contact AppleCare for replacements. Reports describe damage near the hinge shortly after first use, but the cause and number of affected devices remain unconfirmed.
- Apple acknowledged the inner-display problem on Monday and directed affected owners to AppleCare for replacement devices.
- Owners have reported bright lines spreading from the hinge, cracks along the centre crease and crunching noises when opening or closing the phone. Some reported failures within hours of first use.
- iFixit identified a potential stress point in the hinge that could damage the display. This remains a proposed explanation rather than a confirmed cause.
- Apple describes the affected number as small but has not provided a count. Reports also caution that some images circulating online are fake or may have been generated using AI.
- The iPhone Duo starts at $1,999, while Apple lists an out-of-warranty inner-screen repair at $999.
Summary written by Lux AI from 6 articles
Key facts
- Replacement route
- Affected owners should contact AppleCare.
- Starting price
- $1,999.
- Out-of-warranty inner-screen repair
- $999.
- Scale
- Apple says a small number of units; no count disclosed.
Source spectrum
Left 7 · Centre 6 · Right 0 of 13 rated sources · +2 unrated
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Ownership
- Unknown 60% (9)
- Corporation 33% (5)
- Public broadcaster 7% (1)
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