Apple acknowledges iPhone Duo inner-display issue

Apple says a small number of iPhone Duo units have an inner-display problem and directs affected users to AppleCare for replacements. The company has not explained the cause; reports describe cracking near the hinge shortly after purchase.

• Apple acknowledges an inner-display issue affecting a small number of iPhone Duo units. The company says affected devices tend to show the problem relatively quickly.· 1 source
• Users report cracks along the hinge, sometimes preceded by a popping noise or resistance when opening the phone. Some reports describe bright lines or defective pixels across the inner display.· 2 sources
• Affected users should contact AppleCare for a replacement; AppleCare+ coverage is not required. Customers who bought through a carrier are also advised to contact AppleCare directly.· 1 source
• Apple has not provided a technical explanation or said whether a fix is planned. iFixit identified possible hinge-related causes, including a support bar that may fail to retract and put pressure on the display.· 1 source
• Some affected customers have received in-store replacements, while others face waits because stock is limited. Reports of AI-generated images also complicate assessments of how widespread the issue is.· 1 source