Instinct’s WhatsApp messaging was affected by a billing issue
AI · First reported 1 Nov, 19:33 · Updated 20:52
Instinct’s AI assistant reportedly continued receiving WhatsApp messages while its outgoing replies failed because of a billing issue. The company said the issue had been fixed.
- Instinct’s assistant told at least one user that WhatsApp was rejecting its outgoing messages because of a billing issue on its business account.
- Incoming messages were still arriving while outgoing messages were failing.
- The company said the issue had been fixed.
Summary written by Lux AI from 2 articles
Key facts
- Service
- Instinct’s personal AI assistant on WhatsApp
- Reported problem
- Outgoing messages were rejected because of a billing issue on the business account
- Incoming messages
- Still arrived during the reported issue
- Company update
- The company said the issue had been fixed
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