Silicon Practice collapse disrupts GP online services

Health · First reported 29 Oct, 14:01 · Updated 16:37

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Silicon Practice’s collapse into administration has disrupted online services at some GP practices. Affected patients are advised to contact their practice by phone or in person; the NHS app is reported to be working.

Silicon Practice provided digital services to around 500 practices in England, and some practices have lost access to online services after the company went into administration.
Patients unable to use their practice’s online services are advised to contact it by phone or in person; the NHS app is working.
NHS England says affected practices have received advice on maintaining business continuity and limiting effects on patient care.

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Key facts

Company: Silicon Practice went into administration.
Practices served: Around 500 practices in England, according to the centre report.
Affected share: Fewer than 10% of around 6,000 English practices, according to the right report.
Patient advice: Contact the practice by phone or in person if its website is unavailable.
NHS app: Reported to be working.