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Ofcom reveals league table of the worst broadband providers

Technology · First reported 26 Oct, 15:25 · Updated 19:06

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Ofcom’s April–June figures showed seven broadband complaints per 100,000 customers for BT, EE, TalkTalk and Vodafone, while Virgin Media had the fewest at four.

  • BT, EE, TalkTalk and Vodafone each recorded seven broadband complaints per 100,000 customers.
  • Virgin Media had four complaints per 100,000 customers; Plusnet and Sky each had five.
  • Ofcom’s figures covered April through June; EE’s broadband complaints increased from the previous quarter, while TalkTalk’s and Vodafone’s decreased.
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