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Early iPhone Duo buyers report inner-screen cracks

Technology · First reported 24 Oct, 14:34 · Updated 22:10

Image: Gizmodo

Some iPhone Duo owners report cracks along the hinge and bright white lines on the inner display, sometimes within hours of purchase. Apple acknowledged an issue affecting a small number of units and directed affected users to AppleCare for replacements; the cause and overall scale remain unconfirmed.

  • Apple’s first foldable phone, the iPhone Duo, went on sale October 23.
  • Owners have reported cracks down the inner display’s hinge line and horizontal white pixels. Some said the damage occurred during initial setup.
  • Apple acknowledged an inner-display issue affecting a small number of units and said users experiencing display problems should contact AppleCare for a replacement.
  • iFixit identified possible ways hinge components could put pressure on the display, including a support bar that fails to retract properly. These explanations remain hypotheses, not confirmed causes.
  • The reports do not establish how widespread the problem is. Gizmodo also warned that AI-generated damage images and fake cracked-screen wallpapers were circulating online.
  • Replacement experiences differ across the coverage: 9to5Mac reported that most affected buyers it followed received direct Apple Store replacements, while ZDNet described reports of waits until January.
Summary written by Lux AI from 6 articles

Key facts

Launch
October 23; Apple’s first foldable phone.
Reported symptoms
Hinge-line cracking and a horizontal block of white pixels.
Apple’s next step
Affected users should contact AppleCare for a replacement.
Cause
Unconfirmed; hinge-component pressure is one proposed explanation.

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Image: Gizmodo
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Image: AppleInsider
Image: Digital Trends

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