Apple Support Community Forums to Permanently Close Following Move to Read-Only Mode

Technology · First reported 11 Nov, 02:49 · Updated 03:31

Image: Wikimedia Commons · Ysherazi · CC BY-SA 4.0

Apple has announced that its official Apple Support Community discussion forums will permanently close on November 20, 2026. The platform has immediately shifted into a read-only archive where users can search existing threads but cannot create new posts or replies. Apple stated that the closure follows an evaluation of its strategy and customer needs, advising customers to seek help through its official support website.

Apple announced that its official user discussion platform, the Apple Support Community, will permanently shut down on November 20, 2026.
The platform has transitioned into a read-only state where users can browse existing threads and use interactive voting buttons, but can no longer submit new inquiries or responses.
The sign-in page on the platform now redirects to an internal AppleConnect login screen labeled 'AC Communities Web – Internal', restricting forum management to Apple staff.
The peer-to-peer support system originated in 1998 as Apple Tech Exchange before undergoing several name changes and interface overhauls in 2000, 2011, and 2022.
Apple told reporters that the decision to discontinue the platform came after an evaluation of business strategy and customer requirements.