University Hospitals reports cybersecurity incident and ongoing service disruptions

Technology · First reported 26 Oct, 16:45 · Updated 19:04

University Hospitals said a cybersecurity incident disrupted its systems, including MyChart. Some appointments and elective procedures were rescheduled as the hospital system worked to restore services.

University Hospitals confirmed a cybersecurity incident; one report says it disconnected its systems from the internet after detecting unusual activity on its servers.
MyChart remained unavailable, and some locations had trouble connecting to the UH network.
The hospital system rescheduled some appointments and elective procedures while working to limit effects on patient care.
University Hospitals said it made significant progress restoring systems over the weekend, but some service challenges remained.
The system said it was investigating with outside experts, communicating with law enforcement, and working to address the disruptions.

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Key facts

Affected organization: University Hospitals
Unavailable service: MyChart
Patient-care effects: Some appointments and elective procedures were rescheduled.
Investigation: The hospital system said it was working with outside experts and communicating with law enforcement.