Cognizant forms OpenAI delivery group with more than 25,000 professionals
AI · First reported 30 Oct, 10:17 · Updated 10:57
Cognizant says its new global group will help clients deploy OpenAI technology across software engineering, application modernization and customer operations. The company also describes internal use of OpenAI models and a client project it says has handled more than five million conversations.
- Cognizant announced the group on October 30, 2026, bringing together more than 25,000 professionals to deliver OpenAI products, including Codex and ChatGPT, for clients.
- The initial work areas are AI-native software engineering, application modernization and agentic customer operations. Cognizant says its engineers review consequential decisions in its modernization work.
- Cognizant reports that an OpenAI-powered assistant it co-developed for a biopharmaceutical company has handled more than five million conversations and reduced content creation time by 60%.
Summary written by Lux AI from 2 articles
Key facts
- Announcement date
- October 30, 2026
- Group size
- More than 25,000 professionals
- Initial focus areas
- AI-native software engineering, application modernization and agentic customer operations
- Associates with OpenAI badges
- More than 21,000 associates have earned over 40,000 badges, according to Cognizant
- Client assistant results
- More than 5 million conversations handled; content creation time reduced by 60%, according to Cognizant
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