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OpenAI Launches Verified Business Hub and Profiles in ChatGPT

AI · First reported 10 Nov, 18:00 · Updated 19:04

Image: Wikimedia Commons · Robert Wade  · CC BY-SA 2.0

OpenAI has introduced a beta Business Hub allowing enterprises to claim and update verified business profiles within ChatGPT. The rollout includes specialized AI business agents and analytics metrics, placing ChatGPT in direct competition with Google's search and business listings.

  • OpenAI rolled out a beta feature called Business Hub, enabling enterprises to create, claim, and update verified profiles for their products and services.
  • Eligible businesses can deploy specialized AI business agents that allow ChatGPT users to ask questions directly about their offerings.
  • The portal provides limited business metrics, including profile views, business mentions, and website click data.
  • Businesses must complete a verification process, though OpenAI noted that specific verification methods vary depending on the business type and market.
  • The initiative follows a previously discontinued e-commerce effort by OpenAI that featured commission fees and a checkout cart.
Summary written by Sumzly from 4 articles

Key facts

Feature status
Beta
Announcement day
Tuesday
Key analytics provided
Profile views, mentions, and website clicks
Prior discontinued feature
Checkout cart (retired March)
OpenAI VP of Monetization
Benji Shomair

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