Queens tenant discovers electricity billing mix-up after roughly a decade

Economy · First reported 3 Nov, 03:42 · Updated 04:43

Image: Wikimedia Commons · NASA Johnson Space Center · Public domain

Nicole Niceforo says she paid for the electricity used in the apartment above hers for about 10 years. Con Edison refunded more than $6,000 for the latest six years, while the state Department of Public Service declined to order additional reimbursement.

Con Edison mixed up the electricity accounts for Nicole Niceforo’s Queens apartment and the unit directly above it.
Niceforo said she rationed air conditioning and washed dishes by hand while facing high bills.
Con Edison refunded more than $6,000 for the most recent six years; the state Department of Public Service declined to order further reimbursement.

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Key facts

Customer: Nicole Niceforo, a Queens tenant.
Duration: Roughly 10 years of paying for the electricity of the apartment above hers.
Refund: More than $6,000, covering the most recent six years.
Earlier meter-check request: Niceforo emailed Con Edison in September 2016 asking for a technician to check her meter.
State response: The Department of Public Service declined to order additional reimbursement.