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Zalando adds AI shopping tools as margins narrow

AI · First reported 3 Nov, 08:48 · Updated 09:25

Image: Wikimedia Commons · Rekia1991 · CC BY-SA 4.0

Zalando reported higher third-quarter revenue and launched a feature to bring other retailers’ products into its app, while its gross margin fell short of expectations. The company plans to add AI-assisted checkout in 2027 and maintained its full-year profit guidance.

  • Third-quarter revenue rose 5.1% year on year, while gross merchandise value increased 7.5% to €4.54 billion.
  • Zalando Extended is designed to let shoppers buy partner retailers’ products through Zalando’s app; AI-assisted checkout is planned for 2027, with Westwing as a pilot partner.
  • Gross margin declined 0.9 percentage points to 38.7%, and Zalando kept its full-year adjusted operating profit guidance at €680 million to €720 million.
Summary written by Lux AI from 2 articles

Key facts

Third-quarter revenue
€3.18 billion, up 5.1% year on year (TNW); CNA reports €3.17 billion.
Gross merchandise value
€4.54 billion, up 7.5%.
Gross margin
38.7%, down 0.9 percentage points.
Planned AI-assisted checkout
2027, through Zalando Extended; Westwing is the pilot partner.
Full-year adjusted operating profit guidance
€680 million to €720 million; Zalando maintained the guidance.

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