Trainline sets aside £3.7m for costs related to CMA pricing probe

Business · First reported 4 Nov, 09:16 · Updated 09:52

Image: Wikimedia Commons · Ysherazi · CC BY-SA 4.0

Trainline reported a £3.7 million provision for costs related to a Competition and Markets Authority investigation into whether mandatory fees were shown upfront. The provision contributed to a 17% fall in half-year pre-tax profits; the CMA said it would update on the case in January.

The CMA is investigating Trainline over whether customers saw all mandatory fees upfront when buying advance train and coach tickets through its app and website.
Trainline set aside £3.7 million for probe-related costs; its half-year pre-tax profits fell 17% to £55.2 million.
The CMA said consumers could receive compensation if the companies are found to have broken the law, and that it would update on the case in January.

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Key facts

Provision: £3.7 million set aside for costs related to the investigation.
Pre-tax profits: Down 17% to £55.2 million for the six months to August 31.
Fees observed by CMA: Additional fees ranged from 50p to £2.79; a coach booking fee was £1.50.
Other companies named: Virgin Atlantic and Red Driving School.
CMA update: The CMA said it would update on the case in January.